FAQs

What does NAR mean?

NAR means MALE.

 

What does MAADA mean?

MAADA means FEMALE.

 

Is the clothing Unisex?

No, we have a different sizing for men and women. Please thoroughly check the size chart before selecting the desired option. If any query then contact us at info.narmaada@gmail.com.

 

What do I do if I don’t find my size in a desired print?

In this case, you can contact us at info.narmaada@gmail.com or send us a message on our WhatsApp +91 9098399919. You can also Direct Message us on Instagram @narmaada.

 

Where are your products shipped from?

We ship from our warehouse situated in Jabalpur, Madhya Pradesh.

 

How long will it take me to get my order?

For standard shipping, you should receive your order within 10-15 business days.

 

Can you ship internationally?

Yes, we do ship worldwide. We do not offer free international shipping. The cost of the courier needs to be bourne by the customer.

 

How can I place an order for international shipping?

You can simply place an order on our WhatsApp +91 9098399919 or Direct Message us on Instagram @narmaada. For international shipping, you should receive your order within 30 business days.

 

How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. 

 

Can I cancel or change my order?

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Please check all the details before placing any order.

 

Can I exchange or return my order?

We do not offer exchanges or returns as we work on a made to order basis and the garment is specially made for you.

 

How do I take care of the garment?

  • Hand wash separately in cold water.

  • Do not soak or wring.

  • Dry reverse in shade.

  • Iron on reverse.

 

Fabric and Printing Disclaimer:

We use premium fabrics for all our garments hand sourced by our team. All our prints are hand-blocked printed and may marginally vary in each batch of print. All photographs are for representation purpose and are shot to try and look as close as possible to the original product ordered but may have marginal colour variations from the actual product.

 

Where can I find product sizing information?

Garment Measurement is available in the Size Guide menu. Please thoroughly check the chart before selecting the desired option. If any query then contact us at info.narmaada@gmail.com.

 

How can I pay for my order?

We currently accept Netbanking, Google Pay, Wallets, Credit and Debit Cards such as Visa, MasterCard, RuPay and Maestro.

  

What do I do if my order is damaged or received the wrong goods?

We are really sorry if something like that happened to you. Contact us at info.narmaada@gmail.com.

We’re always there to help you out.